Outbound Enrollment Agent
Tasks
- Document call outcomes and enrollment activity
- Explain program benefits and enrollment opportunities
- Follow privacy and compliance procedures
- Follow scripts and enrollment procedures
- Handle questions and objections
- Make outbound calls using automated dialing system
- Meet quality productivity and enrollment goals
- Navigate Salesforce CRM
Perks/Benefits
Skills/Tech-stack
Active Listening | Call Center | Call center operations | Customer Service | Data Privacy | Data privacy compliance | Enrollment | Outbound calling | Privacy Compliance | Salesforce CRM | Script adherence
Education
N/A
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