Dialer Campaign Strategy and Optimization

Tasks

• Collaborate with cross-functional teams
• Conduct testing and learn strategies
• Design launch and manage campaigns
• Execute dialer campaigns
• Improve contact rates
• Improve conversion performance
• Improve cost efficiency
• Lead dialer campaign strategy
• Optimize dialer campaigns
• Resolve operational issues
• Translate business goals into outreach strategies
• Use performance analytics for continuous improvement

Perks/Benefits

• 401k retirement savings plan
• Bonus incentive plan
• Life insurance
• Long-term disability
• Medical/Dental/Vision insurance
• Paid time off
• Short-term disability
• Work from home

Skills/Tech-stack

Call Timing | Campaign Management | Contact Center Technology | Contact center | Customer Relationship Management | Customer relationship | Data analytics | Dialer Platform | Excel | Lead Management | Marketing operations | Outreach Optimization | Performance Metrics | Power BI | Relationship Management | Segmentation Modeling | Tableau | Testing | Workforce Management