Senior Systems Operations Engineer - L2 Support, UNIX, ITIL, SQL queries, Autosys, Automation Scripting, Gen AI
INR 2755K-3465K (estimate) Senior-level Full Time
Tasks
- Analyze operational support systems
- Coordinate releases to production
- Coordinate with vendors for problem resolution
- Document known incidents in knowledge base
- Ensure systems and infrastructure availability
- Fix production issues
- Follow escalation procedures
- Improve system efficiency
- Manage installed systems and infrastructure
- Meet technical deliverables
- Monitor nightly batch runs
- Participate in BCP DR activity
- Perform application health checks
- Perform incident management
- Perform problem management
- Support UAT and lower environments
- Support batch monitoring and email queue
Perks/Benefits
Skills/Tech-stack
APM | AppDynamics | Application Performance Monitoring | Application performance | Autosys | Azure | Batch monitoring | Cloud Computing | ETL | Email Queue Support | Grafana | ITIL | ITRS Geneos | Incident Management | Job Scheduling | Knowledge Base | Knowledge base management | PCF | Performance Monitoring | Perl | Powershell | Problem Management | Release coordination | SQL | SQL Server | Shell | Sitescope | Splunk | ThousandEyes | Unix
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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