AI Engineer - Conversational
Sydney Olympic Park, New South Wales 2127, Australia
AUD 200K-250K (estimate) Executive-level Full Time
Tasks
- Apply generative AI and LLMs
- Build train and improve NLP models
- Collaborate with contact centre teams
- Define and monitor conversational AI KPIs
- Deploy AI voice solutions
- Design AI chat solutions
- Document technical designs and runbooks
- Evaluate and recommend conversational AI platforms
- Integrate conversational AI with Salesforce
- Integrate conversational AI with business systems
- Manage third party vendor relationships
- Support QA and testing of conversation flows
Perks/Benefits
Skills/Tech-stack
AI voice | APIs | AWS | Agile | Amazon Connect | Amazon Lex | CRM Integration | Cloud Computing | Conversational AI | Dialogue Management | Einstein Bots | Eleven Labs | Entity Extraction | Generative AI | Genesys Cloud | Google Cloud | Intent Classification | LLMs | Language Models | Language Processing | Language Understanding | Large Language Models | Microsoft Azure | NLP | Natural Language | Natural Language Processing | Natural Language Understanding | REST | Salesforce | Salesforce Einstein | Salesforce Einstein Bots | Salesforce Service | Salesforce Service Cloud | Scrum | Service Cloud | Telephony | Twilio | Webhooks | Workato
Education
Bachelor of Computer Science | Bachelor of Engineering | Bachelor of Information Technology | Bachelor of Science | Bachelor of Technology
Roles
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