Principal Agentic AI Solutions Architect
Virtual Office (Texas), United States
R
USD 236K Senior-level Full Time
Tasks
- Advise customers on AI adoption and transformation
- Define integration patterns and data flows
- Design AI solution architectures
- Document best practices and reusable accelerators
- Ensure responsible AI and governance guardrails
- Integrate Genesys AI with CRM ERP systems
- Lead discovery and requirements analysis
- Optimize AI solutions post go live
- Prototype POC and MVP implementations
- Tune AI performance against KPIs
Perks/Benefits
- 401k matching
- Adoption Assistance
- Fertility treatments
- Flexible work schedules
- Medical/Dental/Vision insurance
- Open time off
- Paid Holidays
- Telehealth Coverage
- Work from home
Skills/Tech-stack
AI orchestration | API Integration | AWS | Automation | Cloud Architecture | Cloud platform | Customer Experience | Customer Journey | Customer journey mapping | Data Governance | Data pipeline | Enterprise Integration | Event Driven | Event-driven architecture | GDPR | Google Cloud | Google Cloud Platform | HIPAA | JSON | Journey Mapping | LLM | Language Processing | Machine Learning | Microsoft Azure | NLP | Natural Language | Natural Language Processing | Omnichannel Customer Experience | PCI DSS | REST API | Security Compliance | Workflow design
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
Roles
AI | AI Solutions | AI Solutions Architect | Architect | Enterprise Architect | Solutions Architect
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