Product Support Engineer – Analytics
Tasks
- Analyze product usage patterns
- Automate workflows with scripting
- Collaborate with engineering and product teams
- Manage and respond to client inquiries and escalations
- Translate customer use cases into recommendations
- Use AI tools to analyze logs
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | Cause analysis | Customer support | JavaScript | Jira | Python | Root Cause Analysis | Root cause | SQL | Salesforce | Troubleshooting
Education
Roles
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