Product Support Engineer
Tasks
- Analyze technical dashboards and triage issues
- Deliver knowledge for self service
- Maintain issue documentation
- Manage technical/customer issues
- Monitor issue trends from feedback
- Prepare for product releases
- Provide product support and customer service
Perks/Benefits
- N/A
Skills/Tech-stack
Apache Camel | Azure | Azure Log Analytics | Change Management | Data Processing | Data Reconciliation | Incident Management | Java | Kafka | Log Analytics | Problem Management | Real Time | Real-time Data | Real-time Data Processing | Reliability Engineering | ServiceNow | Site Reliability | Site Reliability Engineering | Snowflake | Spring Boot
Education
N/A
Roles
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