Program Manager, Strategic Analytics
Tasks
- Align cross-functional stakeholders
- Coordinate strategic customer program execution
- Develop and optimize workflows SOPs and governance
- Ensure consistent execution across sites
- Improve service delivery through process improvements
- Manage operational priorities risks and escalations
- Monitor program performance using operational metrics
- Prepare dashboards and business reviews
- Support customer implementations and service expansions
Perks/Benefits
- N/A
Skills/Tech-stack
Dashboards | Excel | Jira | Key Performance Indicators | Microsoft Office | Netsuite | Oomnitza | Operational Metrics | Performance indicators | Process Improvement | Project Management | S&OP | Salesforce | Stakeholder management | Zendesk
Roles
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