Provider Enrollment Supervisor - Remote US

Tasks

• Address performance issues
• Assist with day to day customer service operations
• Ensure data integrity
• Escalate service issues
• Interface with customers and management
• Provide phone coverage
• Research customer inquiries
• Resolve complex customer questions
• Review client reports
• Set performance goals
• Supervise daily transactions
• Support employee hiring selection and evaluation
• Train and mentor staff

Perks/Benefits

• 401k match
• Career development
• Educational assistance
• Flexible vacation policy
• Health benefits
• Leadership development academies
• Technical development academies

Skills/Tech-stack

Communication | Customer Service | Customer support | Data Integrity | Help desk | Help desk software | Mentoring | Performance Management | Problem Solving | Report review | Training