Fragrance Consultant - By Killian

Tasks

• Achieve sales targets
• Complete product knowledge trainings
• Deliver omnichannel customer experience
• Demonstrate product benefits and usage
• Fulfill e commerce orders within SLAs
• Generate daily sales reports
• Maintain accurate customer database
• Maintain merchandising and display standards
• Promote loyalty program enrollment
• Provide customer service and product advice
• Recommend perfumes based on customer needs
• Replenish stock and organize displays
• Report stock shortages
• Stay current on trends products and competitors
• Support brand events and promotions
• Track post launch sales and sell out
• Use clienteling app and OMS to enhance customer experience
• Use clienteling techniques

Perks/Benefits

• Child education contribution
• Employee discounts
• Flexible working policies
• Health care
• Remote work options

Skills/Tech-stack

Clienteling | Customer Relationship Management | Customer Service | Customer relationship | Ecommerce Order Fulfillment | Fragrance Consultation | Inventory Management | Loyalty Program | Loyalty program management | Merchandising | Omnichannel Retail | Order fulfillment | Product knowledge | Program Management | Relationship Management | Retail sales | Sales | Sales reporting | Stock replenishment | Virtual Appointments