Quantitative Analyst – Contact Center
Tasks
- Analyze business metrics
- Build performance dashboards
- Create automated reports
- Design A B testing experiments
- Develop stored procedures
- Identify process deficiencies
- Partner with business leaders on recommendations
- Translate business problems into quantitative solutions
- Write and optimize T-SQL queries
Perks/Benefits
- 401k
- Dental insurance
- Disability insurance
- Employee discounts
- Health insurance
- Life insurance
- Paid Holidays
- Paid time off
- Paid training
- Referral program
- Vision insurance
Skills/Tech-stack
A/B | A/B Testing | B testing | Dashboarding | Data Transformation | Microsoft SQL | Microsoft SQL Server | Power BI | SQL | SQL Server | Stored Procedures | T-SQL | Tableau
Education
Roles
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