Senior Program Manager, Fulfillment
Tasks
- Analyze failed delivery trends
- Build and maintain fulfillment analytics dashboards
- Develop outbound routing guides
- Ensure packaging quality and carrier handoffs
- Implement corrective actions to reduce reshipment costs
- Lead reverse logistics strategy
- Maintain estimated delivery date commitments
- Manage 3PL SLAs for order processing
- Mentor junior coordinators on logistics analytics
- Model fulfillment costs for product launches
- Optimize cross border distribution tax compliance
- Optimize fulfillment cost per order
- Oversee regional outbound operations
- Plan infrastructure for volume spikes
- Track OTIF and shipping margin leakage
Perks/Benefits
Skills/Tech-stack
3PL Management | Benefit Analysis | Bill auditing | Carrier Network | Carrier Network Optimization | Cost Benefit | Cost Optimization | Cost-Benefit Analysis | Dashboarding | Data analytics | ERP | Excel | Freight bill auditing | Landed cost | Logistics analytics | Network Optimization | Outbound logistics | Power Query | Reverse logistics | Routing | SQL | Shipping Cost Optimization | Total Landed Cost | VAT Tax | VBA | WMS
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Manager | Operations | Operations Program Manager | Program Manager
Regions
Countries
States
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