Temporary Customer Service Representative (Weekends) - Hullmark Centre

Tasks

• Answer inbound calls
• Assist daily parkers with meter issues
• Enter payment and customer data
• Handle customer complaints
• Maintain deliverable calendar
• Manage after call work for sign ups
• Monitor and maintain storefront email
• Perform branch lot and account maintenance support
• Process parking transactions
• Process temporary paper passes
• Provide customer support and training to new positions
• Respond to customer inquiries
• Support other CSRs with client troubleshooting
• Update customer account information
• Upload work order documents to shared drive

Perks/Benefits

• N/A

Skills/Tech-stack

Attention to detail | Call Center | Card Processing | Complaints handling | Conflict Resolution | Credit card | Credit card processing | Customer Complaints Handling | Customer Relationship Management | Customer complaints | Customer relationship | Data entry | Email management | MS Office | Multitasking | Phone systems | Relationship Management