Data Analyst-Operations & CX
Tasks
- Analyze business metrics and customer health
- Conduct deep dive root cause analyses
- Design build maintain dashboards and reporting solutions
- Develop automation scripts and analytical tools
- Partner with Data Engineering on data quality and governance
- Provide insights to improve operations and customer outcomes
- Quantify ROI and operational impact for business cases
- Translate technical analysis into stakeholder narratives
Perks/Benefits
- Continuous learning and professional development
- Cross functional international collaboration
- Flexible contractor based working model
- Remote first with flexible schedule
Skills/Tech-stack
Automation | BigQuery | Data Governance | Data Modeling | Data Quality | LookML | Looker | Predictive Modeling | Python | R | SQL
Education
N/A
Roles
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