Service Delivery Fulfillment Specialist l
Remote AZ, United States
R
USD 36K-38K (estimate) Mid-level Full Time
Tasks
- Coordinate with customers sales associates dispatchers and Level 3
- Create service tickets and update CRM
- Enter orders in software platforms
- Maintain accurate customer data
- Manage escalations across project stages
- Manage post sale order entry
- Schedule installations
- Verify business orders and gather customer information
Perks/Benefits
- 401k match
- Advancement opportunities
- Annual community support
- Associate recognition awards
- Cable and internet discount
- Dental insurance
- Group legal plan
- Identity theft protection
- Life insurance
- Medical insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Commission Calculations | Customer Relationship Management | Customer relationship | Customer relationship management (CRM) | Data entry | Excel | Order Management | Outlook | Porting | ROI | ROI analysis | ROI understanding | Salesforce | Scheduling | Telephone provisioning | Word
Education
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