IN_Sr Associate_Chatbots / Voicebots_GCC_Advisory_Bangalore
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Architect contact centre transformation solutions
- Build microservices with API first design
- Build voice bots chatbots email bots multilingual conversational AI
- Containerize and deploy using Kubernetes
- Design RAG knowledge bases
- Develop auto quality audit systems
- Ensure security scalability resilience compliance
- Implement CI/CD pipelines
- Implement agent assist frameworks
- Integrate IVR CRM ticketing and backend APIs
- Mentor junior developers
Perks/Benefits
- Continuous learning opportunities
- Flexibility programmes
- Inclusive benefits
- Mentorship
- Wellbeing support
Skills/Tech-stack
API first | API-first design | AWS | AWS Lex | Agent Assist | Amazon Connect | Auto-QA | Avaya | Azure | Azure Cognitive | Azure Cognitive Services | CI/CD | Chatbots | Cloud Contact Center AI | Cognitive Services | Compliance | Contact Center AI | Conversational AI | Docker | Driven systems | Embedding Models | Event Driven | Event Driven Systems | GCP | GDPR | GenAI | Genesys | Git | GitOps | Google Cloud | Google Cloud Contact Center | Google Cloud Contact Center AI | HIPAA | IVR | Kore.AI | Kubernetes | Language Models | Language Processing | Large Language Models | Microservices | Microsoft Dynamics | Natural Language | Natural Language Processing | Node.js | PCI DSS | Prompt engineering | Python | RAG | Salesforce | Scalability | Security | ServiceNow | Vector Databases | Voice bots | Yellow.ai | Zendesk
Education
Bachelor of Engineering | Bachelor of Technology | Master of Business Administration | Master of Computer Applications | Master of Engineering
Roles
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