Duty Manager - Pullman Phuket Panwa Beach Resort

Tasks

• Apply internal procedures
• Coordinate team activities
• Ensure service meets guest expectations
• Maintain VIP list
• Manage cash operations
• Manage debtor invoicing
• Monitor service quality
• Organize guest arrivals and departures
• Prepare arrivals departures list
• Prioritize guest requests
• Supervise guest welcoming operations
• Supervise receptionist checklist
• Verify departures and invoices

Perks/Benefits

• Career growth opportunities
• Corporate social responsibility opportunities
• Discounted hotel rates
• Learning programs

Skills/Tech-stack

Cash handling | Hotel Management | Hotel Management System | Invoice processing | Management System | Opera | PMS | Quality audits | Windows