Data Analytics Technical Support Representative
IN, Bangalore Kar, India
INR 700K-1000K (estimate) Senior-level Full Time
Tasks
- Assist end users with troubleshooting
- Coordinate with other teams
- Diagnose data load issues
- Diagnose data security issues
- Escalate issues to level 3 teams
- Interface with internal customers
- Maintain Service Now tickets
- Provide first-level technical support
- Provide second-level technical support
- Research and resolve incidents
- Resolve software issues
- Support 24x7 operations
- Troubleshoot dashboard issues
- Troubleshoot data availability issues
- Troubleshoot report issues
- Work in a team environment
Perks/Benefits
Skills/Tech-stack
AWS | AWS Glue | Analytical Thinking | DAX | Data Modeling | Data Warehousing | ELT | ERP | ETL | Five Tran | HVR | Informatica | Jira | Microsoft Azure | Oracle | Pega | Power BI | SAP | SQL | Salesforce | ServiceNow | Snowflake | Troubleshooting | Unix
Education
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