Manager, Applied AI Engineer
Tasks
- Define and track KPIs resolution rate customer satisfaction
- Deploy AI customer engagement solutions
- Design production ready AI agents
- Ensure quality performance and delivery
- Integrate AI agents with CRM
- Integrate AI agents with knowledge bases
- Integrate AI agents with telephony systems
- Lead AI deployment engineers
- Mentor AI deployment engineers
- Oversee proof of concept deployments
- Partner with product and engineering teams
- Review AI deployment architectures
- Scale production AI agent deployments
Perks/Benefits
Skills/Tech-stack
AI/ML | ASR | CRM Integration | Go | Guardrails | Knowledge Base | Knowledge base integration | LLM | Orchestration | Python | SaaS | TTS | Telephony Integration | TypeScript | Voice technology
Education
N/A
Roles
AI | AI Engineer | AI Engineering | AI Engineering Manager | Applied AI Engineer | Engineer | Engineering Manager | Manager
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