Sales and Enrollment Associate - Verizon Services
Tasks
- Answer customer enrollment questions
- Collect and enter customer data accurately
- Explain service terms and pricing
- Guide customers through service enrollment
- Identify and troubleshoot basic enrollment issues
- Maintain confidential enrollment records in CRM
- Participate in training and team coaching
- Process service activations upgrades and transfers
- Use CRM to track customer interactions
- Verify eligibility and required documentation
Perks/Benefits
Skills/Tech-stack
CRM systems | Computer literacy | Customer Relationship Management | Customer relationship | Data entry | Digital Enrollment | Document handling | Eligibility verification | Relationship Management
Education
N/A
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