Associate, Enrollment (Mon-Thurs + Sat: 10:30a-7p)
Tasks
- Collect patient information
- Document patient notes in CRM systems
- Educate patients on eligible healthcare services
- Handle patient inquiries and objections
- Make inbound calls
- Make outbound calls
- Measure performance using key performance indicators
- Schedule provider appointments
Perks/Benefits
- 401k match
- Dental insurance
- Disability insurance
- Employee assistance program
- Employer-paid life insurance
- Financial wellness resources
- Flexible spending account
- Health spending account
- Hybrid/Remote flexibility
- Living donor leave
- Maven maternity services
- Medical insurance
- Mental health support
- Paid Holidays
- Paid birthgiving leave
- Paid bonding leave
- Physical Wellness Perks
- Professional development stipend
- Sabbatical leave
- Sick time
- Vacation time
- Vision insurance
- Voluntary life insurance
Skills/Tech-stack
CRM | Call Center | Customer Relationship Management | Customer relationship | Key Performance Indicators | Patient scheduling | Performance indicators | Relationship Management
Education
N/A
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