Enrollment Specialist
Tasks
- Answer assessment test questions
- Assist current students
- Assist prospective students
- Assist students with enrollment steps
- Assist with Bank Mobile
- Assist with IvyLearn access
- Assist with MyIvy access
- Assist with bookstore accounts
- Assist with fund disbursements
- Conduct outreach to newly admitted students
- Direct students to earn AP credit
- Escalate complex issues to Subject Matter Experts
- Explain payment options
- Explain tuition and fees
- Handle enrollment center inquiries
- Input transfer waivers
- Maintain case notes in electronic student records
- Maintain knowledge of academic program changes
- Manage student caseload
- Present registration and advising sessions
- Recruit to increase college inquiries and applicants
- Refer students to campus departments
- Refer to business office for holds
- Review assessment test scores
- Support accounts and collections
- Support first term advising
- Support new student advising sessions
- Support online admissions applications
- Support online orientation
- Support registration for first time students
Perks/Benefits
- Employee assistance program
- Employer retirement contribution
- Fee Remission
- Flexible spending accounts
- Gym membership discounts
- Health savings account
- Life insurance
- Long-term disability
- Paid parental leave
- Paid professional development
- Paid time off
- Public service loan forgiveness
- Short-term disability
- Tuition assistance
- Wellness program
Skills/Tech-stack
AP Credit | Admissions | Assessment | Case management | Customer Service | FERPA Compliance | Financial Aid | Financial Aid Referrals | High School Transcript Review | Online enrollment | Orientation | Payment Processing | Registration | Student Records | Transcript Review
Education
Roles
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