Senior Data Analyst (CX)
Tasks
- Analyze large-scale datasets
- Assess LLM output quality
- Automate data tasks with Airflow and Python
- Build dashboards
- Co build agent tooling improvements
- Collaborate with operations support QA and training
- Detect performance trends
- Identify root causes with QA
- Implement ticket routing and SLA tracking metrics
- Integrate LLM API outputs into workflows
- Optimize analytics pipelines
- Partner with Data Engineering on data pipelines
- Present insights with visualizations and documentation
- Refactor DAGs queries and transformations
- Use LLMs with prompt engineering
- Write optimized SQL queries
Perks/Benefits
- Company-provided equipment
- Employee stock options
- Inclusive culture
- Relocation support
- Work-life balance
Skills/Tech-stack
Apache Airflow | BigQuery | ClickHouse | DAG | Data Pipelines | Data Visualization | LLM API | Metabase | Prompt engineering | Python | SQL | Tableau
Education
N/A
Roles
Related jobs
-
Abuse prevention | Business Intelligence | Classification Models | Dashboarding | Data QualityCareer growth opportunities | Flexible & Remote-First Culture | Fully remote work | Internationally distributed team | Supportive collaborative work environmentMid-level Full TimePortugal R4d ago
-
Attribution Modeling | B2B SaaS | BI tools | CRM | DBTAsynchronous Flexibility | Co-working space budget | Equity participation | Flexible working hours | Fully remoteSenior-level Full TimePortugal R6d ago
-
Data Analyst/Data Engineer EUR 38K-48KAirflow | Bitbucket | CI/CD | Confluence | DAXCareer advancement | Free psychology consultations | Health insurance | Hybrid work model | Support work-life balanceMid-level Full TimeLisboa, Lisbon R8d ago
-
Data Product Owner / Business Analyst (Power BI, Databricks, AWS) - Hybrid Trofa (2–3 days/week office) EUR 38K-50KAWS | Agile | Azure DevOps | Dashboards | Data LakeHybrid workMid-level Full TimePortugal, Portugal R14d ago
-
Product Analytics Team Lead, New Products EUR 75K-96KAirflow | ClickHouse | Git | Grafana | Mathematical StatisticsCo-working | English learning courses | Gym or swimming pool | Home office setup assistance | Internet allowanceSenior-level Full TimePortugal - Remote R1mo ago