Senior Manager, Commercial Analytics
SingPost Centre, Level 02, Singapore
SGD 102K-130K (estimate) Senior-level Full Time
Tasks
- Analyze customer lifetime value and cohorts
- Analyze lane economics and price elasticity
- Analyze market verticals and profitability
- Automate data processes and systems optimization
- Build business cases for new products and trade lane expansion
- Build revenue forecasting models and early warning systems
- Conduct product performance and revenue stream analysis
- Develop commercial dashboards and KPI frameworks
- Develop propensity models to target high propensity customers
- Ensure CRM and ERP data quality
- Handle ambiguity and challenge sales narratives with data
- Improve data governance with BI and IT
- Lead predictive churn save projects
- Maintain customer segmentation frameworks
- Map end to end customer journey and identify leakage points
- Prepare executive board presentations
- Synthesize datasets into strategic narratives
Perks/Benefits
- N/A
Skills/Tech-stack
Cohort Analysis | Customer Segmentation | Data Automation | Data Governance | Data Quality | Data Quality Management | Elasticity analysis | Excel | Financial Modeling | KPI design | Lifetime Value | Lifetime value modeling | Power BI | Price elasticity | Price elasticity analysis | Profitability analysis | Propensity Modeling | Python | Quality management | Revenue Forecasting | SQL | Salesforce | Snowflake | Tableau | Value modeling
Education
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