Senior Manager Fraud Strategy and Trend Analytics
Glen Allen, Virginia, United States
USD 135K-225K Senior-level Full Time
Tasks
- Align SLAs pricing and capabilities to ROI
- Assess and optimize fraud tools
- Balance fraud mitigation with customer experience
- Conduct root cause fraud analysis
- Define rules policies and segments
- Design fraud risk strategy
- Design implement and refine fraud models and rules
- Drive process re engineering and technical implementation
- Establish fraud performance scorecards
- Execute fraud strategy roadmap
- Lead fraud analysts and investigators
- Manage vendor integration roadmap
- Measure detection rate false positives loss rate
- Mentor and set analytical expectations
- Monitor fraud trends and typologies
- Oversee control monitoring and challenger testing
- Propose and test solutions agile test and learn
- Provide executive reporting and presentations
- Support audits and regulatory requests
- Support bank migrations system conversions and M and A
- Translate insights into fraud controls
Perks/Benefits
- N/A
Skills/Tech-stack
Agile | Authentication | Behavioral biometrics | Case management | Cause analysis | Challenger Testing | Customer Experience | Data Mining | Decision engines | Device fingerprinting | Drift monitoring | Escalation management | Fraud analytics | Fraud risk | Identity Proofing | KPI Development | Microsoft Excel | Microsoft PowerPoint | Model Governance | Performance Metrics | ROI analysis | Regulatory Compliance | Risk appetite | Root Cause Analysis | Root cause | Segmentation | Service Level | Service Level Agreements | Test and learn | Thresholds Monitoring | Trend analysis | Vendor management
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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