Senior Manager, Global Premier Support
Tasks
- Conduct customer QBRs
- Conduct internal QBRs
- Coordinate technical issue resolution
- Deliver white glove customer support
- Hire and onboard support engineers
- Identify and operationalize process improvements
- Lead support team
- Meet support performance KPIs
- Mentor and develop engineers
- Partner with cross-functional teams
Perks/Benefits
Skills/Tech-stack
AWS | Azure | GCP | Java | Linux | Python | SQL | Scala | Unix
Education
Regions
Countries
States
Cities
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