Manager, Customer Solutions Engineering
Tasks
- Advocate for customer needs and feedback
- Coach and provide feedback on team performance
- Collaborate with cross-functional teams to improve customer satisfaction
- Lead and develop customer solutions engineering team across regions
- Provide hands on customer support and guidance
- Strategize support processes for issue resolution
Perks/Benefits
- 401k employer contribution
- Healthcare
- Home office stipend
- Paid parental leave
- Unlimited vacation
- Wellness stipend
Skills/Tech-stack
Analytics engineering | Bug triage | Customer support | Program Management | Project Management | SQL | SaaS | Technical Support
Education
N/A
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