Senior Manager-Operations, GBS Process & Analytics Services
Tasks
- Apply advanced analytics to business decisions
- Build process re engineering automation workflows
- Coach and mentor managers
- Conduct process mining and task mining
- Coordinate with IT and enterprise service partners
- Define success metrics and benefits verification
- Develop custom process rules and intelligent automation
- Drive full lifecycle program delivery
- Facilitate alignment workshops with operations and commercial teams
- Lead change adoption and sustainment
- Lead portfolio value realization
- Perform risk management and governance
- Resolve cross-functional conflicts
Perks/Benefits
- N/A
Skills/Tech-stack
Agile | Business Intelligence | Business Process | Business Process Management | Change Management | Data Science | Decision Intelligence | Governance | Machine Learning | Predictive Analytics | Prescriptive Analytics | Process Automation | Process Management | Process Re-engineering | Process mining | Project Management | Re-Engineering | Risk Assessment | Robotic Process | Robotic Process Automation | SAP | Salesforce | Veeva
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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