Senior Manager – Services Operations and Analytics
Tasks
- Coordinate delivery commitments with partners
- Develop executive dashboards and analytics
- Ensure compliance with contractual terms and invoicing alignment
- Ensure weekly timesheet submission
- Establish operational governance processes
- Facilitate operational cadence meetings
- Identify operational bottlenecks and improve processes
- Maintain master resource roster
- Maintain project investment and delivery trackers
- Maintain statements of work and change requests
- Manage delivery engagement operations
- Own operational reporting framework
- Partner with finance on revenue recognition
- Perform project profitability analysis
- Produce weekly and monthly operational reports
- Support capacity planning and workforce forecasting
- Track project financial performance
- Track resource allocation and billable utilization
Perks/Benefits
- N/A
Skills/Tech-stack
Asana | CRM | Capacity Planning | Cross-Functional Collaboration | Cross-functional | Excel | Executive Dashboards | Financial Analysis | Functional collaboration | Google Sheets | HubSpot | Jira | Operational reporting | Professional Services | Professional Services Automation | Profitability analysis | Project Management | Resource Management | Revenue Recognition | SaaS | Stakeholder management | Timesheet management | Utilization tracking | Workforce forecasting
Education
N/A
Related jobs
-
Lead Associate-Analytics INR 346K-346KAdvanced Analytics | Azure | Azure Databricks | DevOps | ExcelFlexible work for global markets | Training supportEntry-level Full TimeGurgaon, HR, India23h ago
-
Sr Business Analyst - Analytics INR 1960K-2700KAcceptance criteria | Business Requirements | Cause analysis | Data Granularity | Data ModelingEmployee assistance programme | Flexible schedule | Health insurance | Parental leave | Professional development opportunitiesSenior-level Full TimeEcospace Campus 3A, 4th Floor, Outer …1d ago
-
Analytics & Intelligence - Senior Analyst INR 2040K-2800KClaims analytics | Claims data | Commercial operations | Data Analysis | Data ModelingMentorship | TrainingSenior-level Full TimeHyderabad RSS, India1d ago
-
Communication | Data Analysis | Inventory optimization | Key Performance Indicators | Master PlanningSenior-level Full TimeBengaluru, India1d ago
-
Manager, Analytics and Insights Manager INR 950K-1200KAmazon Web Services | Business Intelligence | Data Analysis | Data Visualization | ExcelMid-level Full TimeIndia-Noida1d ago
-
Bond payment calculations | Cash Flow | Cash flow modeling | Change Management | Document ReviewHybrid work | Income protection | Life insurance | Paid time off | Parental leaveEntry-level Full TimeBangalore, India R1d ago
-
Manager, Global Planning Data & Analytics INR 1000K-1500KAWS | Alteryx | Cause analysis | Cloud platform | Data MigrationCounseling sessions | Employee discounts | Family leave | Medical insurance | OPD CoverageMid-level Full TimeIndia, Bangalore - Office2d ago
-
Group Lead - Business Intelligence & Analytics INR 2520K-3500KAmazon Redshift | Cloud Data | Cloud Data Platforms | Confluence | Dashboard DevelopmentSenior-level Full Time11068 Ameriprise India - Udyog Vihar2d ago
-
Analytics Solutions Manager - Vice President INR 3300K-6000KA/B | A/B Testing | AWS Databricks | AWS Redshift | B testingExecutive-level Full TimeBengaluru, Karnataka, India5d ago
-
Analytics Solutions Associate INR 2500K-4000KAWS | Alert triage | Anomaly investigation | Azure | Cloud PlatformsSenior-level Full TimeHyderabad, Telangana, India5d ago
-
Chapter Area Lead Advanced Analytics - Business Banking INR 2100K-2800KAWS | Advanced Analytics | Big Data | Data Enrichment | Data ScienceSenior-level Full TimeBangalore - Manyata Tech Park Road, …5d ago
-
VP, Analytics – Marketing Measurement Consulting (L12) INR 500K-700KA/B | A/B Testing | B testing | Data Storytelling | ExcelCareer advancement | Employee wellbeing programs | Flexible work schedule | Upskilling opportunities | Work from homeExecutive-level Full TimeHyderabad IN, India5d ago
-
Mid-level Full TimePune, Maharashtra, India5d ago
-
Senior-level Full TimePune, India6d ago
-
AVP, Analytics – Digital Health & Wellness (L11) INR 138K-250KAdobe Analytics | ClickTale | Data Analysis | Data Architecture | Decision TreesCareer advancement and upskilling | Employee benefits and well being programs | Flexible schedule | Work from homeExecutive-level Full TimeHyderabad IN, India6d ago
-
IND_Director, Digital Post Purchase & Fulfillment INR 1500K-2200KAutomation | Cause analysis | Cross-functional | Cross-functional leadership | DashboardsOn-site clinic | On-site gymExecutive-level Full TimeBengaluru, India6d ago
-
AVP, Analytics – B2B Commercialization (L11) INR 300K-400KAgile | CRM | Einstein | MS Excel | MS PowerPointFlexible work hours | Mentoring and upskilling opportunities | Relocation and travel to hubs if needed | Work from home flexibilityExecutive-level Full TimeHyderabad IN, India6d ago
-
Analytics Engineer INR 2520K-3100KAWS | Airflow | Apache Kafka | Azure | Azure DataContinuous learning and development | Hybrid work | International travel possibleSenior-level Full TimeHyderabad, Telangana, India6d ago
-
Assistant Manager - Analytics INR 1000K-2000KA/B | A/B Testing | Azure Databricks | B testing | Basket analysisMid-level Full TimeAhmedabad, Gujarat, India6d ago
-
Analytics modeling | CRM | Data Transformation | Field Force Effectiveness | HCP TargetingCollaborative international work culture | Flexible working arrangements | Hybrid remote friendly work environment | Learning Support | Professional growth opportunitiesSenior-level Full TimeIndia7d ago
-
Sr. Manager, Success Architecture Tableau INR 3000K-4000KCRM Analytics | Capacity Planning | Customer satisfaction | Data cloud | Enterprise consultingSenior-level Full TimeIndia - Hyderabad7d ago
-
Vice President – Data Science & Digital Analytics INR 500K-800KAttribution Modeling | Data Analysis | Data Manipulation | Data Retrieval | Data-Driven Decision MakingExecutive-level Full TimeAMRUTHAHALLI, NH 7,INTERNATION, India7d ago
-
Sr. Manager, AI FDE INR 2755K-3900KAI transformation | AWS | Azure | Cloud Computing | Cloud platformMonthly travel | Remote work option | Travel Once a MonthSenior-level Full TimeRemote - India R8d ago
-
Specialist - GTM Operations, Analytics & Launch Planning INR 1000K-2205KAnalytics | Compliance | Confidentiality | Data Analysis | DatabaseSenior-level Full TimeHyderabad (Office), India8d ago
-
Asset & Wealth Management Operations - Marcus UK Fulfillment - Senior Analyst - Bengaluru INR 1500K-2205KAnalytical Skills | Coaching | Customer Service | Customer focus | Performance ManagementSenior-level Full TimeBengaluru, Karnataka, India9d ago