Senior Manager, Technical Account Management - Dublin/London
Tasks
- Collaborate with product management and support teams
- Deliver performance reviews
- Evangelize technical post sales offering
- Execute individual development plans
- Grow technical account management team
- Lead OKRs
- Lead technical post sales strategy
- Manage customer success team
- Partner with sales teams on customer engagements
- Provide technical post-sales support
- Standardize TPS program globally
Perks/Benefits
- Career pathing
- Community guilds
- Employee stock purchase plan
- Hybrid work
- Inclusive culture
- Mentor/Buddy program
- Onboarding training
- Product training
- Professional development
- Stock equity
Skills/Tech-stack
AWS | Cloud Computing | Cloud platform | Customer Success | Google Cloud | Google Cloud Platform | Infrastructure Monitoring | Microsoft Azure | OKR | Observability | Professional Services | Sales Engineering | Security | Team mentoring
Education
N/A
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