Senior Program Manager, AI

Remote (United States) R

USD 129K-191K Senior-level Full Time

@ R...

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Found 1d ago

Tasks

Accelerate creation translation and refinement of training materials
Automate headcount forecasting
Build custom internal AI tools
Develop internal AI roadmap
Draft Jira tickets for engineering
Flag resolved edge case tickets to generate knowledge base content
Improve support self serve deflection
Improve ticket routing accuracy
Query SQL and prepare clean data for LLM reporting
Streamline bug triage workflows
Upskill operations team on AI

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Senior Program Manager, AI

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