Senior Service Engineer (Lead)
Nawamin Road, Bangkok, Thailand
THB 1080K-1320K (estimate) Senior-level Full Time
Tasks
- Approve RCA findings
- Assign tasks and manage workload
- Communicate system status and incident updates
- Conduct performance reviews
- Coordinate BI refresh pipeline improvements
- Coordinate incident response
- Define automation roadmap
- Define incident escalation policies
- Define monitoring standards
- Define operational standards for ADF
- Define operational standards for Databricks
- Drive failure recovery practices
- Drive pipeline monitoring best practices
- Drive preventive action plans
- Drive remediation planning
- Enforce BI operational governance policies
- Enforce SLA policies
- Enforce documentation standards
- Escalate to business units and leadership
- Evaluate automation tools
- Facilitate blameless postmortems
- Identify platform risks
- Implement reliability strategies
- Implement upstream data fixes
- Improve system observability
- Lead and coach engineering team
- Lead data quality issue reduction initiatives
- Lead major incident resolution
- Maintain runbooks and playbooks
- Manage ticket workflow
- Oversee corrective actions
- Produce SLA performance reports
- Recommend team structure
- Recommend tooling and processes
- Reduce mean time to resolution
- Review and approve operational runbooks
- Set alerting thresholds
- Set team goals and OKRs
- Track automation ROI
- Track operational KPIs
Perks/Benefits
- N/A
Skills/Tech-stack
Alerting | Automation | Azure Data | Azure Data Factory | Cause analysis | Data Factory | Databricks | Incident Management | Monitoring | Observability | Power BI | Root Cause Analysis | Root cause | Runbooks | SLA management | Scripting | Ticket management
Education
N/A
Related jobs
-
Senior Data Engineer (Pipelines & Data Quality) - Data Platform THB 1080K-1320KAWS | Apache Flink | Azure | Azure Data | Azure Data FactorySenior-level Full TimeNawamin Road, Bangkok, Thailand16h ago
-
Senior-level Full TimeNawamin Road, Bangkok, Thailand16h ago
-
Senior-level Full TimeNawamin Road, Bangkok, Thailand16h ago
-
Senior Data Platform Engineer THB 1080K-1320KAuthentication | Azure | Contract testing | Databricks | Distributed SystemsSenior-level Full TimeNawamin Road, Bangkok, Thailand16h ago
-
Agile | Apache Kafka | Apache NiFi | Azure Data | Azure Data FactoryFlexible work arrangements | Hybrid work | Private healthcareMid-level Full TimeBangkok, Bangkok, Thailand2d ago
-
Intern - AI Engineer THB 450K-640KAPI Integration | Automation | CSV | Data Aggregation | Data AnalysisEntry-level InternshipAmphoe Si Maha Phot, Prachin Buri, …2d ago
-
Intern - AI Engineer (Studying Bachelor Degree) THB 450K-640KAPI Integration | Automation | CSV | Data Aggregation | Data AnalysisEntry-level InternshipAmphoe Si Maha Phot, Prachin Buri, …4d ago
-
Senior-level Full TimeBangkok, Bangkok, Thailand8d ago
-
Senior Data Engineer I (Finance) THB 1080K-1560KAgile | Cloud Data | Cloud data platform | Data Governance | Data ModelingFast-paced environment | International workplace | Opportunities for growth | Supportive environmentSenior-level Full TimeBangkok, Bangkok, Thailand10d ago
-
Senior Machine Learning Engineer I (Finance) THB 960K-1200KAPI Development | CI/CD | Distributed Systems | Docker | EmbeddingsCompetitive benefits | Fast-paced supportive environment | International workplace | Opportunities for growthSenior-level Full TimeBangkok, Bangkok, Thailand10d ago
-
Senior Analytics Engineer - Power BI (Thai, 6-Month Contract) THB 4000K-5000KAgile | DAX | Data Modeling | Data Transformation | Data VisualizationCommunity tech activities | Flexible schedule | Hybrid work | Laptop provided | Modern officeSenior-level ContractBangkok R14d ago
-
Data Science & AI Intern THB 450K-640KAnomaly Detection | Artificial Intelligence | Causal AI | Cause analysis | Computer VisionNo Travel | On site community events | On-site cafeteria | On-site gymEntry-level InternshipNakhon Ratchasima, TH14d ago
-
API Integration | Azure | Data Warehouse | Data pipeline | Database SchemaMid-level Full TimeBangkok, Bangkok, Thailand22d ago
-
Data Engineer THB 4000K-5000KAnalysis Services | Apache Cassandra | Apache Storm | Automation Scripting | Azure Data FactorySenior-level Full TimeTHA, One Bangkok, Thailand24d ago
-
Machine Learning Engineer THB 4000K-5000K.NET | Apache Storm | Azure Data Factory | Bash | Business Technology PlatformSenior-level Full TimeTHA, One Bangkok, Thailand24d ago
-
Cloud Infrastructure and DevOps Engineer THB 720K-1080KAutoscaling | Azure Container | Azure Container Apps | Azure Data | Azure Data FactoryMid-level Full TimeThailand24d ago
-
Data Modeller Engineer (Contract 1 year) THB 2100K-2100KApache Cassandra | Apache Storm | Azure Data Factory | Bash | Business Technology PlatformSenior-level Contract Full TimeTHA, One Bangkok, Thailand24d ago
-
Data Engineer (Data Pipeline) THB 1800K-2400KAWS | Access Control | Alerting | Apache Kafka | Apache SparkCollaborative culture | Continuous learning | Industry certification support | Training opportunitiesSenior-level Full TimeThailand - Bangkok1mo ago
-
Data Engineer THB 1440K-1800KAgile | Apache Kafka | Azure Data | Azure Data Services | Azure DatabricksCareer certifications access | Collaborative culture | Continuous learning | Hybrid work model | Training opportunitiesMid-level Full TimeThailand - Bangkok1mo ago
-
Intern - AI Engineer (Studying Bachelor Degree) THB 249K-249KAPI Integration | Automation | CSV | Data Analysis | Data ValidationEntry-level InternshipAmphoe Si Maha Phot, Prachin Buri, …1mo ago
-
DevOps / SRE Engineer - AI Platform THB 4000K-5000KAWS | Azure | CI/CD | Docker | Drift DetectionRemote workSenior-level Full TimeNawamin Road, Krung Thep Maha Nakhon …1mo ago
-
Senior-level Full TimeBangkok, Bangkok, Thailand1mo ago
-
Manager - Country AI Engineer THB 720K-1080KAI Services | APIs | Azure | Azure AI | Azure AI ServicesMid-level Full TimeBangkok, TH, 103301mo ago