Senior Technical Program Manager, Customer Engagement, Applied AI
Tasks
- Build technical roadmaps
- Drive customer interactions and define agent behaviors
- Establish portfolio review cadence
- Identify risks and manage dependencies
- Implement evaluation pipelines and testing frameworks
- Lead complex multi-disciplinary projects
- Monitor agent health with dashboards
- Plan requirements and manage project schedules
- Track key performance indicators
- Validate Large Language Model updates against benchmark datasets
Perks/Benefits
- N/A
Skills/Tech-stack
AI Agents | Benchmark Datasets | Cross-Functional Collaboration | Cross-functional | Customer Engagement | Dashboarding | Evaluation Pipelines | Functional collaboration | Gemini | Generative AI | Key Performance Indicators | Language Models | Large Language Models | Latency monitoring | Performance indicators | Program Management | Project Scheduling | Risk Management | Technical Roadmapping | Testing Frameworks
Education
Roles
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