Senior Technical Services Engineer- Weekends
Tasks
- Advise customers on cloud strategies
- Coach and mentor junior engineers
- Collaborate with product and engineering teams
- Create customer facing support assets
- Create troubleshooting methodologies
- Cross-train peers
- Gather customer feedback
- Identify improvements to support processes
- Perform log and server analysis
- Research, reproduce, and troubleshoot issues
- Review and test new features
- Serve as customer technical subject matter expert
- Support customer installs and usage
- Translate technical concepts for customers
- Troubleshoot application problems
- Write knowledge base articles
Perks/Benefits
- 401k plan
- Employee stock purchase program
- Fertility assistance
- Flexible paid time off
- Mental health counseling
- Parental leave
- Transgender-inclusive health insurance coverage
Skills/Tech-stack
API | AWS | Atlas | Backup | Cloud Manager | Command Line | Compass | Confluence | DevOps | Diagnostics | Disaster Recovery | DynamoDB | Elasticsearch | Encryption | Federated Authentication | GitHub | Google Cloud | IAM | Jira | Kafka | Kubernetes | Linux | Linux Command | Linux Command Line | Log Analysis | MS SQL | MS SQL Server | Microservices | Microsoft Azure | MongoDB | Monitoring | MySQL | Networking | PostgreSQL | SAML | SQL Server | SSO | Security | Server analysis | Terraform | Troubleshooting
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
Regions
Countries
States
Cities
Related jobs
-
Senior Staff Machine Learning Engineer, Infrastructure USD 248K-310KA/B | A/B Testing | Agentic AI | Apache Airflow | Apache KafkaDisability accommodation support | Employee travel credits | Inclusion focused hiring | Remote eligibleSenior-level Full TimeUnited States6h ago
-
Software Engineer, Robotics & Autonomous Systems USD 180K-225K3D data | 3D data processing | AWS | Airflow | C++Commuter stipend | Comprehensive health, dental and vision coverage | Generous PTO | Learning and development stipend | Retirement benefitsMid-level Full TimeSan Francisco, CA7h ago
-
Senior Software Engineer (AI/ML) USD 150K-222KAPI Gateway | API Management | Cloud Native | Containers | Data Warehousing401k match | Dental insurance | Federal Holidays | Flexible PTO | Flexible spending accountSenior-level Full TimePatrick SFB, FL9h ago
-
Senior Data Engineer USD 150K-175KAWS Glue | Airflow | Amazon Athena | Amazon Redshift | Amazon S3Continuing education support | Dental insurance | Flexible PTO | Health insurance | Professional development budgetSenior-level Full TimeUnited States10h ago
-
Full Stack AI Engineer USD 220K-270KAI Agents | Cloud Storage | Cloud platform | Django | Google CloudSenior-level Full TimeMountain View10h ago
-
Full Stack AI Software Engineer USD 216K-283KAPI contracts | AWS | Azure | Classification | Data PipelinesAdoption leave | Commuter benefits | Dental insurance | Disability insurance | ESPPExecutive-level Full TimeSan Mateo, CA, United States10h ago
-
Data Engineer III USD 113K-127KAPIs | AWS Redshift | AWS Step Functions | Agile | Amazon EC2Healthcare benefits | Occasional travel | Remote workSenior-level Full TimeColumbia, MD, US10h ago
-
Senior Data Engineer USD 155K-220KAWS | Data Governance | Data Lineage | Data Modeling | Data ObservabilitySenior-level Full TimeSunnyvale, CA, United States14h ago
-
Research Engineer, Asta USD 118K-178KAWS | Agentic Learning | Agentic Planning | Agentic Reasoning | Cloud ComputingFamily leave | Paid sick leave | Paid vacation | Work-life balanceMid-level Full TimeSeattle, WA14h ago
-
Senior Machine Learning Engineer, Sentry Tower USD 220K-330KC plus plus | Computer Vision | Continuous integration | Data collection | Dataset curationEquity grants | Health benefits | Recovery BenefitsSenior-level Full TimeIrvine, California, United States; Remote R14h ago
-
Senior Engineer, Inference Data Plane USD 139K-174KBlock Storage | Cloud Networking | Cloud Storage | Databases | Distributed SystemsConference reimbursement | Employee assistance program | Employee stock purchase program | Equity compensation | Flexible time offSenior-level Full TimeSan Francisco R14h ago
-
Senior Agentic AI Engineer USD 150K-180KA/B | A/B Testing | APIs | AWS | Agentic AIDental insurance | Employee discounts | Employee equity | Health insurance | Pet insuranceSenior-level Full TimeSan Francisco, California, United States15h ago
-
Senior Agentic AI Engineer USD 150K-180KA/B | A/B Testing | APIs | AWS | Agentic patternsEmployee discounts | Employee equity | Medical, dental & vision coverage | Pet insurance | Unlimited PTOSenior-level Full TimeNew York, New York, United States15h ago
-
Senior Analytics Engineer | USA | Remote USD 127K-153KAWS | BigQuery | DBT | Data Modeling | Data QualityAnnual leave | Company stock units | Global culture | Open source culture | Remote workSenior-level Full TimeUnited States (Remote) R15h ago
-
Lead, AI Software Engineer USD 108K-163KAI Readable Specs | AWS | AWS CDK | AWS Glue | AWS Lambda401k employer match | Bonding Leave | Dental insurance | Disability insurance | Employee assistance programsSenior-level Full TimeDenver, CO15h ago
-
Senior Data Engineer USD 148K-180KAWS | Access Control | Agile | Airflow | AzureCompany swag | Long-term disability | Maternity & paternity leave | Medical/Dental/Vision insurance | Opportunity to learnSenior-level Full TimeUnited States16h ago
-
Cloud Storage Test Engineer USD 117K-156KAWS S3 | Ansible | Ansible Playbooks | Automation | AvailabilitySenior-level Full TimeRochester, MN, United States17h ago
-
Data Engineer USD 115K-175KAzure Data | Azure Data Factory | Azure Synapse | Azure Synapse Analytics | Copilot401k match | Company-sponsored life insurance | Dental insurance | Dress for your day | Flexible spending accountMid-level Full TimeColumbus, OH, United States17h ago
-
Senior-level Full TimeTampa, FL18h ago
-
Applied Scientist, Vector AI USD 100K-159KC plus plus | Calibration | Click Through Rate | Click Through Rate Prediction | Code QualityCommute subsidy | Disability insurance | Employee Food Snacks | Employee assistance program | Employee resource groupsSenior-level Full TimeMountain View, CA, USA18h ago
-
Generative AI Platform Engineer USD 100K-203KAccess Control | Audit Logging | Autoscaling | Batching | CI/CDSenior-level Full TimeWashington, DC18h ago
-
Sales AI Engineer USD 140K-296KAPIs | Anthropic | Automation | Data Quality | LLMCell phone reimbursement | Generous PTO | Health/Dental/Vision | Learning & development stipend | Mental health & wellness benefitsMid-level Full TimeSan Francisco, CA • New York, … R18h ago
-
Senior Platform/MLOps Engineer USD 168K-215KAnsible | Artificial Intelligence | C# | CI/CD | Configuration ManagementTravelSenior-level Full TimeRemote (USA) R19h ago
-
Data Engineer ID50062 USD 147K-166KAWS | Advanced SQL | Advanced SQL optimization | Airflow | AvroFlextime | Mentorship | Remote work options | TechtalksSenior-level Full TimeTampa, United States21h ago
-
Data Engineer ID50062 USD 147K-166KAWS | AWS SageMaker | Advanced SQL | Advanced SQL optimization | Apache AirflowFlextime | Mentorship | Office options | Personalized growth roadmaps | Remote workSenior-level Full TimeTallahassee, United States21h ago