Services Specialist - Customer Order and Fulfillment
Tasks
- Coordinate and host customer visits
- Coordinate timely shipments
- Execute customer experience process
- Handle customer enquiries
- Liaise with customers and operations
- Maintain customer pricing rules and exchange data
- Prepare data and customer performance reviews
- Prepare quotations
- Provide order status updates
- Resolve customer issues for orders on hold
- Review purchase orders and invoices
- Support ad hoc customer experience projects
- Support contract obligations
- Support standard work and kaizen initiatives
Perks/Benefits
- N/A
Skills/Tech-stack
Customer Service | Customer order management | Data analytics | Microsoft Excel | Microsoft Word | Order Management | Performance Management | Process Analysis
Education
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