Site Ops Engineer
Tasks
- Create engineering tickets with repro steps
- Diagnose root cause with engineering
- Document troubleshooting steps
- Escalate issues to engineering teams
- Investigate application issues
- Monitor production during on call
- Resolve incidents within scope
- Respond to production alerts
- Triage customer support escalations
- Troubleshoot system issues
Perks/Benefits
- 401k match
- Dental insurance
- HSA/FSA
- Health insurance
- Life insurance
- Long-term disability
- Onsite gym
- Paid Holidays
- Paid time off
- Professional development
- Short-term disability
- Vision insurance
Skills/Tech-stack
Amazon Web Services | CI/CD | Cloud platform | Datadog | Google Cloud | Google Cloud Platform | JavaScript | Kibana | PagerDuty | REST APIs | Ruby | Ruby on Rails | Sidekiq | TypeScript | Web Services
Education
N/A
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