Customer Success Engineer - Database (2nd Shift)
Tasks
- Advocate customer feedback for product improvements
- Analyze customer architectures
- Collaborate on onboarding and migrations
- Deliver technical support
- Diagnose production incidents
- Guide database architecture design
- Maintain technical documentation and playbooks
- Optimize database performance
- Participate in incident response and on-call
- Perform root cause analysis
- Recommend monitoring improvements
- Troubleshoot database issues
Perks/Benefits
- Conference reimbursement
- Employee assistance program
- Employee meetups
- Flexible time off
- LinkedIn Learning access
- Remote work
- Training reimbursement
Skills/Tech-stack
Ansible | Backups | ClickHouse | Helm | Incident Response | Indexing | Infrastructure as Code | Kafka | Kubernetes | Linux | MongoDB | Monitoring | MySQL | Networking | Observability | OpenSearch | Oracle | Performance Tuning | PostgreSQL | Redis | Replication | Terraform | “as-code”
Education
N/A
Regions
Countries
States
Cities
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