Bellman - The Ritz-Carlton Residences Diriyah Signature Collection

Tasks

• Answer telephones with appropriate etiquette
• Assist with transporting luggage and packages
• Assist with vehicle entry and exit
• Clean glass and metal finishes
• Clear drive and car drop off area
• Communicate discreetly with coworkers supervisors and managers
• Comply with quality assurance standards
• Coordinate valet vehicle movement
• Direct moving and delivery personnel to loading dock
• Distribute packages dry cleaning and groceries
• Document maintenance needs on work orders
• Escort visitors to appropriate locations
• Follow safety and security procedures
• Greet and escort guests
• Handle faxes
• Maintain lobby and entrance cleanliness
• Mop wet spills and place remove rain mats
• Participate in QA audits and meetings
• Participate in daily line up
• Perform safe lifting and carrying tasks
• Polish luggage carts
• Prepare and maintain call log records
• Proofread and edit written documents
• Protect privacy and maintain confidentiality
• Provide directions and property information
• Read and visually verify information
• Record guest and owner preferences
• Report accidents injuries and unsafe conditions
• Respond to situations with required mobility
• Support coworkers and maintain relationships
• Transfer calls and relay messages

Perks/Benefits

• N/A

Skills/Tech-stack

Call Logging | Customer Service | Document proofreading | Fax Handling | Order documentation | Package Delivery | Privacy Protection | Safety Compliance | Telephone etiquette | Valet parking | Work Order | Work order documentation