Software Enabling and Optimization Engineer
MYS - Penang, Malaysia
USD 141K-236K (estimate) Senior-level Full Time
Tasks
- Analyze customer needs and escalate issues
- Analyze customer service data for root causes
- Deliver customer support training
- Manage customer support databases
- Monitor customer complaints
- Provide escalation reports and status updates
- Resolve customer platform issues
- Respond to customer inquiries
Perks/Benefits
Skills/Tech-stack
Audio | BIOS Debugging | BSOD | CRM | Camera | Debugging | Driver Development | Firmware debugging | Frequency Scaling | GPIO | I2C | Kernel Recompilation | Kernel debugging | Knowledge bases | Linux | Networking | Oscilloscopes | PCIe | Performance Tuning | Power Management | Protocol analysis | SPI | Storage subsystems | TYPE-C | Thermal Management | Troubleshooting | USB | Windows | Workload optimization
Education
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