Senior Customer Success Manager
Chicago
USD 87K-172K Senior-level Full Time Found 3d ago
Tasks
- Advise customers on MongoDB best practices
- Build and execute account plans
- Collect customer feedback for product improvement
- Contribute to Customer Success program enhancements
- De-escalate and resolve critical customer issues
- Develop new customer engagement strategies
- Document customer interactions in CRM
- Forecast customer churn and growth
- Lead executive business reviews
- Manage customer relationships and cross-team collaboration
- Participate in onboarding and team development
Perks/Benefits
- 401k
- Equity
- Fertility and adoption assistance
- Flexible paid time off
- Health benefits
- Mental health counseling
- Parental leave
- Stock purchase
Skills/Tech-stack
Account Management | Business acumen | CRM software | Communication | Cross-team | Cross-team Collaboration | Customer Relationship Management | Customer Success | Customer relationship | Problem Solving | Relationship Management | Stakeholder management | Strategic Planning | Team Collaboration | Technical Consulting | Technology advocacy
Education
Roles
Language: en |
Views: 0 |
Clicks: 0
Related jobs
-
Product Manager, Central Products USD 171K-238KAB Testing | AI tools | AI-native | AI-native strategies | AutomationsMid-level Full TimeMenlo Park, CA17h ago
-
Automation | Cross-team | Cross-team Collaboration | Data centers | Distributed ComputingBenefits | Bonus | EquitySenior-level Full TimeSunnyvale, CA, USA18h ago
-
Technical Program Manager III, AI/ML, Cloud AI Systems USD 156K-229KAI systems | Artificial Intelligence | Communication | Data Analysis | Deep learningSenior-level Full TimeSunnyvale, CA, USA18h ago
-
Manager, AI Outcomes USD 270K-300KAI Data | AI capabilities | Adoption strategy | Business Transformation | Change Management401k plan | Company events | Dental | Education stipend | Generous time offMid-level Full TimeRemote- US R2d ago
-
Senior Technical Account Manager USD 108K-153KAI | Architecture guidance | Cloud technologies | Communication | Consultative SkillsHealth and wellness tips | Wellness Fridays | Wellness programsSenior-level Full TimeRemote - United States R2d ago
-
Senior Data Scientist Manager, Product, Home USD 227K-320KCross-Functional Collaboration | Cross-functional | Data Analysis | Data Visualization | Functional collaborationBenefits | Bonus | EquitySenior-level Full TimeMountain View, CA, USA2d ago
-
Manager, Data Analysis USD 164K-205KAWS | Analytics | Business Intelligence | Communication | Conceptual ThinkingFinancial benefits | Health benefits | Inclusive environment | Work-life balanceMid-level Full TimeNew York, NY, United States3d ago
-
Data Center Infrastructure Delivery Manager USD 107K-188KCabling | Capacity Management | Change Management | Compliance | Data centerMid-level Full TimeFairless Hills, Pennsylvania, USA3d ago
-
Sr Manager, Software Development Engineering USD 174K-314KAgile methodologies | Cloud technologies | Collaboration | Effective Communication | Object-OrientedCareer growth and development | Flexibility in work schedule | Remote and on-site work options | Supportive and inclusive cultureSenior-level Full TimeUSA, CA, Pleasanton, United States3d ago
-
Senior Program Manager, AI & Data USD 157K-173KAgile | Communication | Microsoft Office | Microsoft Project | Program ManagementAutonomy | Casual environment | Competitive benefits | PTO and holidays | Professional developmentSenior-level Full TimeUS - Chicago - Hybrid R3d ago
-
Business Intelligence Engineer Manager USD 110K-135KAnalytical Skills | Analytics Technologies | Business Analysis | Data Architecture | Data GovernanceMid-level Full TimeUS-GA-Atlanta, US-IL-Chicago, US-IN-Indianapolis, US-MO-Kansas City, US-Remote R3d ago
-
Senior Data Scientist Manager, Product, Health USD 227K-320KCommunication | Data Analysis | Data Manipulation | Data Visualization | Project ManagementBenefits | Bonus | EquitySenior-level Full TimeMountain View, CA, USA3d ago
-
Manager AI Strategic Delivery USD 100K-148KAWS | Azure | Communication | Copilot | Data ProtectionBenefits | Family-like culture | Flexible work | Organizational growth opportunities | Work-life balanceMid-level Full TimeOmaha, NE, 68102, USA3d ago
-
AI/ML | AI/ML Fundamentals | AWS SageMaker | Agile | Azure AIMid-level Full TimeDallas, TX4d ago
-
AI/ML | AI/ML Fundamentals | Agile | Business Communication | Cloud AIMid-level Full TimeHouston, TX4d ago
-
Mid-level Full TimeNashville, TN4d ago
-
Vice President, Data for AI Product Manager USD 155K-260KAI | Cloud services | Collaboration | Communication | Data ProcessingBenefits | Education reimbursement | Health care | Mental health support | Retirement planExecutive-level Full TimeNew York, NY, United States4d ago
-
Senior Manager of Data Engineering USD 175K-185KAWS | Airflow | Automation | CData | Cloud Platforms401k | Disability insurance | FSA | Flexible time off | HSA contributionsSenior-level Full TimeAustin, TX4d ago
-
AWS | Azure | Communication | Data Modeling | Data ProcessingCompetitive benefits | Flexible hours | Growth potential | Leadership opportunity | Remote workMid-level Full TimeNorth Carolina R4d ago
-
AWS | Azure | Batch pipelines | Communication | Data ModelingCollaborate with diverse team | Competitive benefits | Flexible hours | Growth opportunities | Lead data engineering teamMid-level Full TimeIowa R4d ago
-
AWS | Azure | Batch pipelines | Cloud infrastructure | CommunicationCompetitive benefits | Diverse team | Flexible hours | Growth prospects | Leadership opportunityMid-level Full TimeFlorida R4d ago
-
Product Manager, Central Product USD 155K-229KAI tools | AI-native | AI-native strategies | Cross-functional | Cross-functional leadershipMid-level Full TimeLos Angeles, CA | Bellevue, WA …4d ago
-
AI | Agile methodology | Communication | Cross-Functional Collaboration | Cross-functionalBenefits | Bonus | EquitySenior-level Full TimeMountain View, CA, USA; New York, …4d ago
-
Senior Product Manager USD 156K-234KAI/ML | Cloud Native | Cloud-native technologies | Communication skills | Data WorkloadsSenior-level Full TimeSan Francisco - Remote, CA, United … R5d ago
-
AWS | Advanced Analytics | Agile | Cloud Platforms | CommunicationCareer development opportunities | Fast-growing environment | Individual responsibilitySenior-level Full TimePlano, Texas, United States5d ago