Specialist in Voice and Speech technologies
Tasks
- Analyze historical conversations for continuous improvement
- Build NLP and NLU models for intent classification
- Build telephony voice interactions
- Create metrics and dashboards for accuracy and performance
- Define STT performance benchmarks
- Design voice call flows with TTS and STT
- Develop AI driven conversation flows
- Enable human handoff mechanism
- Evaluate response accuracy and latency
- Handle fallback scenarios
- Implement context management
- Integrate LLM and GenAI capabilities
- Mentor colleagues
- Perform entity extraction
Perks/Benefits
- N/A
Skills/Tech-stack
Context Management | Distributed Systems | Entity Extraction | GenAI | Go | Human Handoff | Intent Classification | LLM | Language Processing | Language Understanding | NLP | NLU | Natural Language | Natural Language Processing | Natural Language Understanding | Python | Scalable Architecture | Speech-to-Text | Telephony | Text to Speech
Education
N/A
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