Sr Director, Omni-Channel Fulfillment
Mooresville, NC (SSC) 1999, United States
USD 34K-38K (estimate) Senior-level Full Time
Tasks
- Coordinate cross functional stakeholder partnerships
- Create execution plans for communications policy procedures and playbooks
- Deliver operational metrics in digital reporting platform
- Deploy technology solutions to automate processes
- Develop and execute store operations business strategy
- Drive process design testing and continuous improvement
- Identify and resolve customer associate process and technology pain points
- Lead omnichannel fulfillment support team
- Manage exception based reporting and predictive analytics
- Oversee policies procedures and drive SOX compliance
- Recruit select and develop talent
- Remove obstacles and manage contingency plans
- Use data to prioritize continuous improvement and operational efficiency
Perks/Benefits
- 401k match
- Associate discount
- Employee stock purchase plan discount
- Maternity & parental leave
- Tuition-free education
Skills/Tech-stack
Change Management | Data Analysis | Digital Reporting | Operational Metrics | Operational Strategy | Predictive Analytics | Process Automation | Process Improvement | Project Management | Resource Planning | SOX Compliance | Stakeholder management | Workforce Management
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
Director | Director of Operations | Operations | Program Director
Regions
Countries
States
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