Sr. Enrollment Representative (51229)
Tasks
- Investigate and resolve issues via customer service ticketing
- Perform premium billing reconciliation
- Prepare retroactive cases
- Process Transaction Reply Reports
- Resolve CMS enrollment rejections
- Review Medicare Advantage enrollment requests
- Support regulatory audits
- Verify SNP enrollment and provider attestations
Perks/Benefits
- N/A
Skills/Tech-stack
CMS rejections | Customer Service | Customer service ticketing | Enrollment processing | Medicare Advantage | Medicare Managed Care Manual | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Premium Billing | Reconciliation | SNP verification | Service ticketing | Transaction Reply Reports
Education
Regions
Countries
States
Cities
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