Sr. Staff/ Staff Backline Technical Solution engineer
Tasks
- Analyze component metrics and logs
- Coordinate with engineering on escalations
- Create troubleshooting guides and runbooks
- Develop automation and tooling
- Identify supportability improvements
- Participate in on-call rotation
- Provide performance guidance
- Resolve complex customer issues
Perks/Benefits
Skills/Tech-stack
AWS | Azure | Distributed Systems | GCP | Java | Linux | Networking | Python | SQL | Scala | Shell | Troubleshooting
Education
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