Lead Robotics Solutions Engineer, Field Services
US328 CA Santa Clara - 5490 Great America Pkwy, United States
USD 109K-174K Senior-level Full Time
Tasks
- Analyze data logs for troubleshooting and resolution
- Coach and mentor team members
- Conduct performance management
- Conduct trainings to expand robotics system knowledge
- Drive continuous process improvement
- Ensure safe robust and reliable service solutions
- Interface with systems engineering product support quality and cross functional teams
- Lead RSE service team technical activities
- Manage documentation and metrics
- Provide status reports and updates to senior management
- Supervise system setup movement maintenance repair and de installation
Perks/Benefits
- N/A
Skills/Tech-stack
Customer support | Data Analysis | Electro-mechanical | Electro-mechanical tools | Excel | Mean Time To Repair | Mean Time To Repair MTTR | Mechanical tools | Performance Management | PowerPoint | Presentation Skills | Process Improvement | Project Management | Robotics | Safety Compliance | Technical documentation | Troubleshooting | Uptime management
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
Cities
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