Supervisor, Epic Enrollment and Benefits (Tapestry) Applications - 26-68
1. San Ramon, California, United States
USD 121K-159K Mid-level Full Time
Tasks
- Coach career development and individual development plans
- Collaborate with internal teams on enrollment and benefits needs
- Conduct employee performance evaluations
- Create and maintain user documentation and guides
- Direct daily team standups and identify barriers
- Ensure PRISM service management standards compliance
- Ensure regulatory compliance for enrollment and benefits
- Ensure service level agreement adherence
- Enter incidents and problems into PRISM
- Identify system challenges and reduce errors
- Lead implementation of system updates and enhancements
- Lead teams on user satisfaction improvements
- Maintain enrollment and benefits data accuracy
- Manage Tapestry application usage
- Monitor and measure system performance
- Monitor and prioritize employee workloads
- Plan and execute strategic objectives and project initiatives
- Provide feedback on performance success criteria
- Provide technical support and troubleshoot application issues
- Provide workflow optimization recommendations
- Resolve complex application problems
- Support employee engagement and survey action plans
- Use PRISM change management process
Perks/Benefits
- N/A
Skills/Tech-stack
Benefits Administration | Change Management | Data Management | Eligibility Enrollment | Epic Certification Benefits Admin | Epic Certification Claims | Epic Certification Claims Admin | Epic Certification Eligibility Enrollment Admin | Epic Systems Tapestry | Epic certification | Epic systems | HIPAA | Healthcare Data | Healthcare Enrollment | Healthcare data management | Healthcare regulations | PRISM Change Management | Payor contracts | Prism | Service Level | Service Level Agreements | User documentation | Workflow Optimization
Education
N/A
Regions
Countries
States
Cities
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