Manager, Statistical Analysis Platform Support Lead
IND - Chennai Office, India
INR 2800K-3500K (estimate) Senior-level Full Time
Tasks
- Create operational standards best practices and runbooks
- Ensure platform performance reliability compliance and cost effectiveness
- Lead platform support and operations team
- Manage Kubernetes-based deployments
- Manage software and service vendors and escalations
- Monitor platform health and operational metrics
- Own platform administration incident problem and request management
- Partner with platform engineering on roadmap upgrades and enhancements
- Perform root cause analysis and continuous improvement
- Serve as escalation point for major incidents
Perks/Benefits
- N/A
Skills/Tech-stack
Cause analysis | Cloud Native | Compliance Management | Incident Management | Kubernetes | Operational Metrics | Performance Monitoring | Posit | Problem Management | Request Management | Root Cause Analysis | Root cause | SAS | Service Level | Service Level Agreements
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