AAC Enrollment Fully Licensed Producer - Hybrid - PHX, AZ / Sunrise, FL

Tasks

• Answer inbound calls
• Complete continuing education
• Document claim details
• Enroll customers in products
• Escalate issues
• Explain benefits
• Follow compliance requirements
• Follow corporate policies
• Follow regulatory requirements
• Follow underwriting requirements
• Handle customer concerns
• Manage complaints
• Meet performance goals
• Navigate computer systems
• Provide customer service
• Provide product quotes
• Respond to customer inquiries
• Update customer information
• Use online platform

Perks/Benefits

• Career development
• Company retirement match
• Counseling support
• Disability benefits
• Financial coaching
• Hybrid work model
• Life insurance
• Medical/Dental/Vision insurance
• Paid parental leave
• Training opportunities
• Wellness centers

Skills/Tech-stack

Active Listening | Compliance | Computer literacy | Customer Relationship Management | Customer Service | Customer relationship | De-escalation | Interpersonal Communication | Microsoft Excel | Microsoft Word | Multi-tasking | Organizational skills | Problem Solving | Relationship Management | Time management | Underwriting | Verbal communication | Written communication