Technical Escalations Engineer 2 (Web Platform) - US-West
Denver, Colorado, USA; San Francisco, California, USA
R
USD 85K-113K Mid-level Full Time
Tasks
- Coordinate cross team investigations
- Create reusable workflows
- Debug permission mismatches
- Deliver learning sessions
- Develop internal tooling and debugging guides
- Investigate audit discrepancies
- Investigate complex escalations
- Lead high-stakes technical calls
- Mentor support engineering teams
- Own investigations for authentication and authorization
- Partner with engineering and product on platform improvements
- Resolve visualization bugs
- Troubleshoot broken dashboards
- Troubleshoot login failures
Perks/Benefits
- Best in class onboarding
- Continuous career development
- Employee stock purchase plan
- Fitness reimbursements
- Hybrid work model
- Internal Product Training
- Mentor and buddy program
- Paid time off
Skills/Tech-stack
Access Control | Access Management | Audit compliance | Authentication | Authorization | Dashboards | Data Visualization | Debugging | Identity and Access Management | Identity and access | OAuth 2 | OAuth 2 0 | OpenID Connect | Query resolution | Role-Based Access | Role-Based Access Control | SAML | SCIM | SCIM integration | SCIM provisioning | UI troubleshooting
Education
Regions
Countries
States
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