Technical Platform Operations Lead — Sales AI Applications
Tasks
- Analyze service level indicators and objectives
- Build automation and observability capabilities
- Coordinate recovery and lasting improvements
- Develop Problem Management processes
- Develop incident response processes
- Ensure compliance documentation and audit readiness
- Establish security access control governance
- Lead post launch operations for Sales AI applications
- Manage changes and issue resolution
- Monitor dashboards and alerts
- Prepare production releases with runbooks and rollback plans
- Translate operational signals into prioritized improvements
Perks/Benefits
- N/A
Skills/Tech-stack
APIs | Access Control | Audit Readiness | Automation | Cause analysis | Change Management | Cloud Native | Compliance | Data Pipelines | Distributed Systems | Generative AI | Incident Management | Monitoring | Observability | Problem Management | Release Management | Reliability Engineering | Retrieval-Augmented Generation | Rollback planning | Root Cause Analysis | Root cause | Security Governance | Service Level | Service-Level Objectives | Site Reliability | Site Reliability Engineering | Usage analytics
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